Terms & Conditions
These Terms and Conditions of Trading (‘Agreement’) apply to all online sales between The Indiknots Limited and the Customer (‘you/your’) in relation to all sales of goods and services.
Using the Indiknots website
By using our website Indiknots, you agree to these terms and conditions. These terms form a legal agreement between you and Indiknots. If you don't agree to these terms, please don't use our website.
This notice explains what we do with any personal information you provide when using Indiknots.com. We take your privacy seriously and will only use your information according to our Privacy Notice and relevant laws. If you're not comfortable with how we use your information, please don't use our website.
Your responsibilities
- You must be of legal age to use this website: If you're under the legal age, you need your parent or guardian's permission.
- No illegal activity: You can't use our website for anything illegal or harmful.
- No harmful code: You can't send viruses or other harmful software through our website.
- Breaking the rules: If you break any of these rules, we can stop you from using our website.
Information on this website
We can't guarantee that everything on this website is completely accurate, up-to-date, or complete. Don't rely solely on this information to make important decisions. Always check other sources to confirm things. Some of the information on this website is historical and might be outdated. We update our website from time to time, but we don't promise to keep everything current.
You're responsible for checking this website for changes.
Price and service changes
We reserve the right to change our prices without letting you know beforehand.
We can also change or stop offering our products or services without giving you any notice.
If we do make changes, we won't be responsible for any problems this causes.
Product availability and presentation
- Some items are only available online and might sell out.
- We try our best to show you accurate product colors, but computer screens can vary.
- We can limit orders or stop selling items anytime, for any reason.
- Product details and prices can change without notice.
- We don't promise that our products or services will be perfect, or that everything will work exactly as you expect.
Seven-day return window
We want to ensure you are entirely happy with your purchase. Our returns policy is 7 days upon receipt for a full refund or exchange - provided that the item is returned complete and in original condition. The Indiknots will cover the cost of return shipping for non-sale items, but original delivery cost will not be refunded.
Return your rug within 7 days of receiving it.
Accuracy of Billing and Account Information
Order limits
- Limit or cancel orders.
- Refuse any order.
We might limit orders per person, household, or order. This includes orders with the same billing or shipping address. If we cancel or change your order, we’ll try to contact you. We can also limit orders from resellers or distributors.
Your account information
- Give us correct and up-to-date billing information.
- Keep your account information current.
Prohibited use
You agree not to use our website for any illegal or harmful purposes. This includes:
- Breaking any laws
- Violating our or others' intellectual property rights
- Harassing, threatening, or disrespecting others
- Sharing false information
- Spreading viruses or harmful software
- Collecting personal information without permission
- Spamming or trying to hack our website
If you break any of these rules, we can stop you from using our website
Disclaimer and Limitation of Liability
Service availability
We can't guarantee that our website will always work perfectly or without interruptions. We might even have to shut down our website sometimes. You use our website at your own risk.
Limitation of liability
We're not liable for any damages, losses, or problems caused by using our website or our products. This includes things like lost money, data, or time. Some places have laws that limit how much a company can be responsible for, so our liability might be limited in those places.
Entire agreement
If we don't enforce a part of this agreement, it doesn't mean we give up the right to do so later.
These terms are the only agreement between us. Any other agreements we had before don't matter anymore.
If there's any confusion about what these terms mean, we decide what they mean.
Governing Law
Any agreements or privacy policies linked to this one will be handled and understood according to Indian law. If there's a legal dispute, it will be settled in the courts of Bhadohi, India.
Changes to These Terms
You can always find the latest version of these terms on our website. We can change these terms whenever we want. If we do, we’ll post the changes on our website. If you keep using our website after we make changes, it means you agree to them.